Hotel Development and Management Group
Hotel Development and Management Group (HDG Hotels) is a dynamic and innovative hotel management company with a passion for seamlessly integrating the art of brilliance in the basics and using cutting-edge technologies in order to become the leader in our hotels’ respective markets.
Founded in 2005 in Ocala, Florida – HDG Hotels started with one property, the Howard Johnson Inn of Ocala. In a span of seven years, HDG Hotels built five new hotels and acquired the Quality Inn Kennedy Space Center in Titusville in November 2009, the Quality Inn & Suites Conference Center New Port Richey in Oct 2012 and the Quality Inn Conference Center in Citrus Hills in Nov 2012. With several hotels in the pipeline, we are currently looking for investors who will partner with us in building or acquiring the property which will become the next leader in its area.
Excellence in Numbers
Hotel Development and Management Group is one of the leaders in the industry and we have the numbers to prove this claim. All our properties are in the top 95th percentile within their respective brands as determined by Guest Satisfaction and Quality Evaluation Surveys conducted by IHG, Hilton, Choice and Wyndham Hotels.
In the last couple of years, HDG Hotels has also consistently managed to outperform not just our competitors but the market as well in areas of Market Penetration, Average Rate and Revenue Generation Indexes according to the data gathered by Smith Travel Research (STR).
Happy Holidays from HDG Hotels
Starting in 1981 when our parents first took over the Econo Lodge Hotel (currently our Howard Johnson), they started a tradition of doing an annual Holiday Party which involved gifts, bonuses, food, fun, family and fellowship with our entire team and their families. The party was also a time where we reflected, celebrated and gave thanks for the year that was and set goals for the year that will be. The focus of our reflections have centered around our people, processes and product. This tradition is one which Navroz and I have also embraced and have continued.
HDG HOTELS’ Consistent Execution on the Basics Pay Dividends
Ocala, September 25, 2013: HDG Hotels’ philosophy of brilliance in the basics continues to pay dividends in the third quarter of 2013. Notably, the September 2013 issue of Hotel Management Magazine, which is the leading hospitality news authority since 1875, ranked HDG Hotels as among the 190 Top Hotel Management Companies in the entire Americas.
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HDG Hotels Partners’ Summit
Hernando, FL – On August 14, 2013, HDG Hotels hosted a Partners’ Summit. The event was a tremendous success. The attendee list included representatives from Choice Hotels International, Intercontinental Hotels Group and Wyndham worldwide along with local area state congressional representatives and county commissioners.
In his Keynote address, Navroz Saju, HDG President and CEO, discussed the Saju family’s history in the U.S. and the history of HDG hotels through a series of several stories. Notably, in his speech Saju discussed HDG core values and the values needed for HDG to continue to thrive in the new normal.
These values included:
1. 100% customer satisfaction guarantee.
2. Creative and innovative marketing.
3. Win-win partnerships
4. Consistent brilliance in the basics
5. Being a student in of the industry
6. Sustainability matters
7. Mobile media
8. Rapid execution on merit based ideas
9. One degree improvement makes all the difference
HDG continues to be especially appreciative of its many partners and attendees and also is grateful for all of those who attended its Partners’ Summit.
HDG Hotels Win 7 TripAdvisor Certificate of Excellence Awards
HDG Hotels recently announced that seven of its properties across Central Florida received TripAdvisor’s 2013 Certificate of Excellence awards. The accolades, which honor hospitality excellence, are given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and are extended to qualifying businesses worldwide.
Only the top-performing 10 percent of businesses listed on TripAdvisor receive these prestigious awards. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months.
HDG Hotels’ 7 properties that won the awards include;
Howard Johnson Inn of Ocala
Sleep Inn & Suites of Ocala-Belleview
Sleep Inn & Suites of Wildwood-The Villages
Holiday Inn Express & Suites Ocala-Silver Springs
Holiday Inn Express & Suites Inverness-Lecanto
Hampton Inn Leesburg-Tavares
Quality Inn Kennedy Space Center in Titusville
The two new HDG properties, namely Quality Inn & Suites Conference Center in New Port Richey and Quality Inn Conference Center in Citrus Hills, Hernando did not qualify for the award as they have only been listed in Tripadvisor for less than six months.